Business Studies - Unit 2
Human Resources
Overview
This unit helps you understand the roles played by people with different interests and look at the working relationships between employers and employees. This section looks at people in organisations with a focus on their roles relationships and management in business.
- Internal organisation
- Communication
- people, organisations
- Stakeholders
- Rights and responsibilities of employers / employees
Investigate job roles
- Working arrangements
Rights of employers and employees
- Resolving disagreements
- Recruitment and Training
- Staff training and development
Customer service
